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Melissa Bercaw is a dedicated professional with extensive experience in healthcare administration and donor services. Since January 2019, Melissa has worked as a Donor Services Coordinator at the Lions Eye Institute for Transplant & Research, Inc., facilitating the donation of tissue and eyes for transplant and research. Prior to this role, Melissa served at Lexington Medical Center as an Administrative Assistant II, focusing on scheduling from July 2014 to April 2023. Melissa's earlier experience includes positions at Tidewater Hospice, where continuous promotions occurred from Administrative Assistant to HR Manager, and as a Certified Nursing Assistant at Brandon Wilde, ensuring the care and safety of skilled nursing residents. Melissa holds an Associate of Arts in Medical Administration and Medical Records from the University of Phoenix, earned between 2010 and 2013.