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Jess Hooker is currently a Customer Success Manager at Linxup and a student at 100Devs, where participation in a 30-week coding bootcamp is underway, aiming to become a full stack developer. Since August 2022, Jess has also worked as a Brick Specialist (Sales Associate) at the LEGO Group, fueled by a passion for the brand. Previous experience includes roles such as Customer Support Manager at Dandy, Account Manager Team Lead, Processing Team Lead, and Mortgage Loan Processor at Better. Jess's earlier professional journey included a position as a Police Dispatcher with the Montgomery County Government, and leadership roles with the Institute for Cultural Communicators, which involved organizing public speaking conferences and developing educational materials.