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Brad James is a seasoned QA Analyst at EMS LINQ, Inc. since July 2019, with a rich background in software testing and client services. Prior experience includes serving as an IT Focus Group facilitator for Lehigh Valley Professionals, where test development and documentation for the organization's website were key responsibilities. At Computer Aid, Inc., Brad honed skills in testing software, developing test plans, and collaborating in a semi-Agile environment. Previous roles at Sungard involved technical support and database management, while early career experience at Univest included training new employees and implementing a new banking system. Brad holds a Bachelor of Arts in Languages from Ursinus College and has furthered education at Ludwig-Maximilians-Universität München.