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Sowmya Manoharan has extensive experience in client support and account management, currently serving as a Strategic Client Consultant for LinkedIn Learning since October 2015. In this role, Sowmya provides dedicated support to clients, building strong relationships with sales stakeholders and collaborating with teams to enhance member experiences. Previous positions include support roles at Cisco as an Account Manager, where the focus was on post-sales support for WebEx customers, and a Process Analyst at AT&T, facilitating communication between clients and internal technical teams. Earlier, Sowmya worked as a Senior Customer Service Executive at HSBC, servicing US mortgage customers, and as a Customer Consultant at Citigroup, handling loan process inquiries. Sowmya holds a Bachelor of Commerce degree from Periyar University.