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Lena Chang is an experienced professional in customer success and marketing, currently serving as the Head of Customer Success for Asia at LinkedIn Sales Solutions since April 2015, where Lena focuses on empowering clients to maximize their success with LinkedIn Sales Navigator. Prior to this role, Lena held various positions at Microsoft, including Partners in Learning Manager and marketing roles, where responsibilities involved strategic relationship building and analyzing consumer trends across the Asia Pacific region. Lena's experience also includes business development at Oracle and consulting roles, complemented by a strong academic background with a Bachelor of Business Management in Marketing from Singapore Management University and a Diploma in Business Computing from Republic Polytechnic.