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Fouad Loukili is a seasoned professional in customer success management with extensive experience across various companies and roles. Currently serving as a Senior Customer Success Manager at LinkedIn since October 2024, Fouad previously held multiple positions at CM.com, including Senior Customer Success Manager and Customer Success Manager for the Benelux region from January 2021 to October 2024. As a Technical Customer Success Manager at Eventbrite from November 2017 to June 2020, significant contributions included enhancing customer ROI through technical support and strategic event planning. Earlier roles at Eventbrite involved onboarding and training new customers, fostering strong client relationships, and ensuring effective communication. Career beginnings include positions in customer success and project coordination at foodora, as well as various sales and communication roles across different organizations. Fouad holds a Bachelor of Business Administration with a focus on Communication Studies from the Amsterdam School of International Business.