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Brooke Bieber is an experienced professional with a strong background in process improvement, customer experience, and training. Currently serving as Director at LinkedIn since September 2020, Brooke excels at streamlining operations and identifying inefficiencies. Previous roles at LinkedIn include Senior Manager and Manager in LTS Support, where Brooke focused on quality evaluation, coaching, and developing customer experience programs. Prior to LinkedIn, Brooke held positions at Pioneer Hi-Bred International Inc, Union Bank and Trust, PayPal, and Cox Communications, contributing to organizational change, employee engagement, and training initiatives. Brooke holds a Bachelor of Arts in Corporate Communications from Doane University.