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Hana Supandi, CSM, currently serves as a Customer Success Project Manager at Linkage, Inc. since February 2023. Prior to this role, Hana was a Customer Success Manager at Glue Up from February 2022 to January 2023, where notable achievements included successfully onboarding clients within 60 days and reducing customer churn by 92% quarterly. Before joining Glue Up, Hana worked as an HCM Business Consultant at ADP from 2018 to 2020, engaging in business development and customer success management. From 2015 to 2018, Hana held the position of Senior Business Consultant at American Honda Motor Company, Inc., focusing on B2C account management in the automobile sector. Hana holds a degree from Middle Tennessee State University (MTSU).