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Niki Felker is a seasoned professional with extensive experience in product management and business application support. Currently serving as a Product Manager at Link Logistics since May 2023, Niki previously held the position of Lead Business Application Support Analyst at Aegon from February 1998 to May 2023, specializing in SharePoint Platform Administration and Support for Global Communications. Niki's career at Aegon included roles as Business Systems and Test Analyst, New Business Supervisor, and Licensing and Commissions Representative. Niki holds a Bachelor of Science degree in Psychology from Luther College, earned between 1990 and 1994, and is a Microsoft Certified Service Adoption Specialist.