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Sophie Hughes is a Player Protection Analyst at MrQ since November 2022, following a tenure as a Customer Service Representative at Camelot from November 2019 to November 2022. Prior experience includes roles such as Sales Administrator at Teckwood, where responsibilities included managing key accounts and customer relationships, and various customer service positions at Ladbrokes, which involved enhancing customer interactions across multiple channels. Additional experience includes a Customer Service Advisor role at Egg, and a Waitress position at Nando's. Sophie holds GSCEs from Haydon School, completed in 2006.