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Joey F. has extensive experience in trust and safety roles, currently working at Lime as a Trust & Safety - Rider Safety & Analytics professional since February 2023. Responsibilities include analyzing safety data, conducting deep dives into incident datasets, collaborating with cross-functional teams, and developing presentations for executive leadership to enhance rider safety. Prior to Lime, Joey served as an EU Trust & Safety Specialist at Amazon, managing customer escalations and ensuring compliance with third-party service providers. Previous positions include Project Manager roles at CURAZE and Pull Up Case GmbH, along with a marketing-focused thesis project at Carestream Dental. Joey holds a Master's degree in International Management and a Bachelor's degree in International Business from Hochschule Furtwangen.