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Sandra Pagan has extensive experience in customer service, currently serving as a Customer Service Manager at Lightology since February 2017, where responsibilities include providing exceptional service, assisting lighting consultants with various tasks, and training employees. Previously, Sandra held roles at Liberty Medical Supply from November 2006 to September 2008, focusing on patient assistance for medical supply reorders and troubleshooting, and at Lightology from April 2003 to October 2006 as a Web Customer Service Supervisor, supporting online sales consultants and managing customer orders. Sandra's educational background includes studies at City Colleges of Chicago-Wilbur Wright College from 2015 to 2017.