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Heather Banks has five years of work experience. Heather started in 2012 as a Visual Merchandiser for William Ashley China Corporation. Heather then moved to J.Crew as a Visual Lead. In 2014, they attended the nine week Front-End Web Development Immersive at HackerYou. In 2015, they became a Front-End Developer at RateSupermarket.ca. Since 2016, they have been at LifeSpeak Inc., where they have held roles as a Front End Web Developer, Senior Frontend Developer, and Product Lead & Senior Web Developer.

Heather Banks attended the University of Toronto from 2006 to 2009, where they earned an Honours Bachelor of Arts in English and Heather'story. Heather then attended the Sheridan Institute of Technology and Advanced Learning from 2010 to 2012, where they earned a Diploma in Visual Merchandising Arts. In 2014, they attended HackerYou for Front-End Web Development.