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Stefania Dobocan is an accomplished IT Operations Manager currently leading operations at Life Is Hard - Work Soft since May 2020, with a strong emphasis on developing and maintaining proprietary insurance management applications. Prior experience includes a tenure at Endava as an IT Operations Manager and Service Desk Specialist, where Stefania excelled in driving operational excellence and enhancing user satisfaction. Previous roles also encompass quality assurance as a Construction Engineer specializing in road materials testing at EUROTEST. Stefania holds a Master's degree in ECO Infrastructure for transportation and works of art and a Bachelor's degree in Railroads, Roads and Bridges from Technical University of Cluj Napoca, complemented by additional education in IT.