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Nicola Ferreira is an experienced professional in the healthcare sector, currently serving as a Quality Auditor at Life Healthcare since April 2024, overseeing operations across 12 regional dialysis clinics and managing fixed asset responsibilities. As a Part-Time Lecturer at Central University of Technology, Free State, Nicola has achieved a perfect 100% pass rate for nephrology subjects while mentoring B-Tech/BHC students. Previously at Fresenius Medical Care from October 2009 to April 2024, roles included Quality Auditor, Patient Liaison Officer, Deputy for Head of Clinical Quality, Regional Manager, Unit Manager, and Clinical Technologist, with responsibilities spanning operational, financial management, and patient care. Nicola holds a Master’s degree in Business Administration in Management and Leadership, along with multiple academic credentials in Clinical Technology, Business Management, and teaching English as a Second or Foreign Language. Currently, Nicola is pursuing additional certifications in Basic Life Support and compliance training with SEESA.