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Shatayvia King, MBA, PMP, CSM, currently serves as the Manager of Knowledge Management & Communications at Liberty Mutual Insurance, a position held since January 2022. Previously, Shatayvia held various roles at Allstate from August 2014 to October 2021, including Instructional Design Leader and Sr. Learning & Development Consultant, where responsibilities included onboarding and developing employees in Liability and Casualty Claims. Shatayvia's experience also encompasses roles as Claims Leader, Bodily Injury Adjuster, and Team Lead Trainer, demonstrating a strong background in claims management and training. Before joining Allstate, experience included positions at COUNTRY Financial® and GEICO as an adjuster and at CUMULUS MEDIA as Assistant Director of Promotions and Advertising. Educational qualifications include a Master of Business Administration from Kaplan University and a Bachelor of Arts in Mass Communication/Media Studies from Savannah State University.