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Pam Kusma currently serves as AVP & Senior Director of Agent Experience at Comparion Insurance Agency, a position held since August 2022. Prior to this role, Pam Kusma held various leadership positions at Liberty Mutual Insurance from January 2018, including AVP & Director of Exclusive Agent Experience and Director of Agency & Franchise Development. Earlier experience includes serving as PaceSetter Sales Manager at State Auto Insurance from January 2014 to January 2018 and as Vice President of Sales at Amer Insurance from 2006 to January 2014, specializing in comprehensive commercial insurance. Pam Kusma's educational background includes a Bachelor of Arts degree from Tufts University.