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Grace Lindsey Mercado is a seasoned professional with extensive experience in operational management and guest services. Currently serving as the General Manager of AYR Wellness and Liberty Health Sciences at AYR Cannabis Dispensary since March 2021, Grace has previously held various roles including Assistant General Manager and Patient Advocate Team Lead. Prior experience at Kimpton Hotels & Restaurants from December 2017 to March 2021 includes titles such as Front Office Supervisor and Lead Concierge, focused on enhancing guest satisfaction and building strong interdepartmental relationships. Grace brings over 10 years of theatre experience, 6 years in customer service, and 3 years in hospitality, showcasing a commitment to excellence and a passion for delivering exceptional guest experiences.