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Crystal L. has extensive experience in the healthcare and customer service fields. Currently serving as a Document Analyst at Liberator Medical since March 2020, Crystal L. initially managed customer service tasks, including handling complaints and providing training on medical equipment, before transitioning to review patient documents for compliance with insurance and Medicare guidelines. Previous roles include working as an Agent at Teleperformance, a Case Manager and Behavioral Health Technician at Wellness Counseling and Residential Detox, and various positions at facilities like Beachside Rehab and Revive Detox Center, where responsibilities encompassed patient care, medication observation, and group therapy facilitation. Crystal L. also held the position of Administrative Assistant at Unity Recovery Center, managing medical records and ensuring HIPAA compliance. Crystal L. began professional experience as an Associate at Hobby Lobby and possesses a high school diploma with a focus on medical terminology, accounting, and business management from Clark Advanced Learning Center.