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Rachel Zelkina Rabaev is an accomplished professional with extensive experience in sales operations and project management across various companies. Currently serving as the Director of Sales Operations and Customer Success at FCA Services and as a Sales/Project Manager at LG Resources, Rachel has also been a Principal at RZ Salesforce Consultancy and a Partner/Owner at NYC FITS since 2017. Previous roles include Manager at Sogeti, Consultant at CRM CLOUD PEOPLE LLC, Sr. Salesforce Administrator and Analyst at automotiveMastermind Inc., and Senior Cloud Consultant at CRM Science. Rachel's career began at FC Services, where significant contributions included the implementation of Salesforce.com for enhanced sales operations. Educational background includes studies at Fairleigh Dickinson University from 2004 to 2005.