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Roxanne Conroy currently serves as the Gainsight Product Manager at Lexia Learning, focusing on customer success strategy and digital initiatives. Previously, Roxanne held multiple roles at Go1, including Gainsight Administrator and CX Delivery Manager, emphasizing customer experience and retention strategies. Roxanne's earlier experience includes positions at Instructure as a Sr. K-12 Sales Development Representative, where pipeline management was key, and as a Canvas Coach in an independent contracting capacity, providing support within the Canvas Learning Management System. Roxanne began career journey at Independence University, managing LMS systems and training academic staff, which set a foundation for expertise in customer account management and project execution.