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Shelley Reaves has a diverse work experience spanning multiple industries. Starting in 2007, they worked as a Registered Nurse in the Intensive Care Unit at West Tennessee Healthcare until 2011. Shelley then transitioned to the role of a Registered Nurse Case Manager at AseraCare from 2011 to 2012. Afterward, Shelley returned to West Tennessee Healthcare as a Registered Nurse in the Intensive Care Unit from 2007 to 2011. In 2012, they joined Tennova Healthcare as a Registered Nurse in the Intensive Care Unit until 2014. Following this, Shelley worked as a Family Nurse Practitioner at Elite Healthcare from 2015 to 2018, and later at AseraCare from 2015 to 2021. In 2018, they started working as a Family Nurse Practitioner at West Tennessee Healthcare, a position they held until 2021. In the same year, Shelley took on the role of Salesforce Administrator at the American Red Cross from May to September, and then became a Salesforce Consultant at Kander from July to October. Presently, they are employed as a Salesforce Consultant at Level Up CRM, beginning in October 2021.

Shelley Reaves has a diverse education history. In 2007, they obtained their Registered Nurse certification from the Tennessee Board of Nursing after completing their Associate of Applied Science degree in Nursing/Registered Nurse at Dyersburg State Community College. Shelley then pursued further education and earned their Bachelor of Science degree in Nursing from the Loewenberg College of Nursing at the University of Memphis from 2009 to 2012. Following that, from 2013 to 2014, they attended Union University and successfully completed their Master of Science degree in Nursing, specializing in Family Nurse Practitioner.

In addition to their formal education, Shelley Reaves has obtained various certifications related to Salesforce, a popular customer relationship management (CRM) platform. Shelley holds certifications such as Salesforce Certified Sharing and Visibility Architect, Salesforce Certified Strategy Designer, Salesforce Certified User Experience Designer, Salesforce Certified Business Analyst, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Salesforce Certified Advanced Administrator (SCAA), and Salesforce Certified Platform App Builder Certification. Shelley has showcased their commitment to professional development and continuous learning by obtaining these certifications.

Furthermore, Shelley Reaves has acquired supplementary expertise by completing the Excel Essential Training course offered by LinkedIn in 2021.

It should be noted that Shelley Reaves obtained the Family Nurse Practitioner, Board Certified (FNP-C) designation from the American Academy of Nurse Practitioners Certification Board (AANPCB) in December 2014, which demonstrates their specialized knowledge and competency in the field.

Based on the provided information, no specific start and end years are mentioned for Shelley Reaves' education at Trailhead by Salesforce. The field of study is Salesforce, indicating their expertise in this area.