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Michael Lane

Tier 3 Product Support Expert at Level Home

Michael Lane has a diverse work experience spanning various industries. Their most recent role is as a Tier 3 Product Support Expert at Level Home Inc., where they started in June 2022. Prior to that, they worked at Netflix from 2015 to 2022, holding positions such as Investigations & Response, Corporate Escalations, Technical Researcher, and Customer Service Representative. In their roles at Netflix, they were involved in back-end device and tools failure analysis, customer support, and technical research. Before their time at Netflix, Michael worked as a Shift Supervisor at Western Metals Recycling for a brief period in 2013. Michael also has experience as a Flow Tester at RP Services from 2011 to 2013, where they monitored fluid rates for oil wells. Additionally, they served as a Night Supervisor and General Contractor at C&C Construction from 2009 to 2011, overseeing construction projects and managing teams.

Michael Lane attended Western Governors University from 2020 to 2023, where they pursued a degree in Business Administration and Management, General. During their time at the university, they also obtained a Business Essentials Certificate in November 2020.

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