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Avra W. has a diverse work experience spanning multiple industries. Most recently, they worked at Levain Bakery as the Head of Customer Experience, where they were responsible for building and developing a customer experience team to ensure exceptional customer satisfaction as the company scaled. Prior to that, Avra held the position of Head of Guest Experience at Dig, where they transformed the guest experience team into a valued business partner within the organization. They also worked closely with the Data team to improve reporting and efficiency. Avra has previous experience in customer experience management at BaubleBar Inc., where they held various roles including Senior Manager, Customer Experience. They also have experience in store management at Anthropologie and digital brand strategy at Chobani. They started their career with marketing internships at ABC Research Laboratories, Stray Boots LLC, and Clothes Horse, and briefly worked as an Assistant Client Relationship and Marketing Manager at Ameriprise Financial Services, Inc.

Avra W. attended the University of Florida, where they completed their Bachelor of Science (BS) degree in Advertising. Additionally, they participated in a Study Abroad program at Florence University of the Arts, focusing on Italian Studies. In September 2020, they obtained a certification called "Ken Blanchard on Servant Leadership" from LinkedIn.