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Mon Jahrenel Placido is a Senior DevOps Engineer at SAP Concur since August 2016, responsible for system and application maintenance, performance monitoring, and incident management. Prior to this role, Mon served as an Application Support Engineer at Cormant Technologies from September 2013 to July 2016, where responsibilities included troubleshooting various supported applications and ensuring compliance with service level agreements. Mon's experience began as an On-the-Job Trainee at Bitstop Network Services Inc. in 2012. Mon holds a Bachelor of Science degree in Computer Science from Mariano Marcos State University, completed in 2013.