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Carol O'Sullivan is a seasoned professional with extensive experience in customer support and marketing. Currently serving as a Customer Support Trainer and Team Lead at LetsGetChecked since January 2018, Carol plays a pivotal role in connecting customers with home testing services. Prior to this, Carol managed multiple properties as an Airbnb Host in Dublin and held the position of Marketing Manager at Greenshoots Marketing, where the focus was on enhancing clients' revenue through strategic marketing insights. Carol's career also includes roles as a Marketing Manager at Beckmore Group and Group Marketing Manager at Gleneagle Hotel Group, where initiatives led to significant revenue growth. Carol's educational background includes a Bachelor's degree in Business Studies from Trinity College Dublin and a Higher Diploma in Marketing Practice from the University of Galway.