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Melissa Reed Boogaart is an experienced operations assistant currently working at Lethbridge College since September 2017, where responsibilities include supporting the Buchanan Library, Digital Learning, Audio Visual, and Centre for Teaching, Learning and Innovation teams. Previous roles include administrative assistant at Teamwork Training Ltd., where tasks encompassed providing program support and customer service, and tax professional at H&R Block Canada, achieving an 80% client satisfaction score. Additional experience includes positions as operations manager at Chef Express and customer service coordinator at Sun Life Financial, along with earlier roles in customer service and marketing. Melissa holds various qualifications in accounting, tax preparation, and multimedia production.