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Beatriz Dias is a Customer and Market Insights Specialist with a robust background in marketing analysis and customer experience. Prior experience includes roles at Leroy Merlin, where Beatriz contributed to customer intelligence and market research, and Worten Portugal as a Marketing Analyst focused on insights and customer experience. Beatriz also gained early experience as a Store Assistant at Inditex. Educational credentials include a Master's degree in Marketing Research and CRM from NOVA IMS Information Management School and coursework at Budapest University of Technology and Economics.