Mohammed Shariff is an experienced professional in customer support and operations management, currently serving as AVP Customer Support at Leoforce since December 2018, where the focus is on connecting recruiters to candidates through the Recruiting AI platform, Arya. Prior to this role, Mohammed held various leadership positions at HGS - Hinduja Global Solutions from April 2009 to December 2018, which included overseeing multiple contact centers, process improvement initiatives, and client relations, demonstrating significant expertise in operational excellence. Additionally, Mohammed's experience encompasses managerial roles at Reliance Communications, TATA Teleservices, and Iseva Systems, where contributions included optimizing service delivery and achieving performance metrics. Mohammed Shariff holds a Bachelor of Engineering degree from Bangalore University.
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