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John Freiberger is an experienced Technical Course Developer currently at LenelS2 since August 2021. Prior to this role, John worked as a Senior Technical Writer at UTC Climate, Controls & Security from November 2012 to September 2021, where responsibilities included writing and updating user guides and installation documentation for access control products. John's earlier experience includes a position as a Technical Writer at ALSTOM Transport Information Solutions, Inc. from March 2011 to November 2012, concentrating on manuals for train traffic control systems, and a notable tenure at Bosch Security Systems from December 1997 to March 2011, where John focused on documentation for alarm systems and coordinated translation projects. John's educational background includes a Master's degree in Information Design and Technology from SUNY Polytechnic Institute and a Bachelor of Arts in Secondary Education and Teaching from the State University of New York at Oswego.