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Dimitri Zaffalon is a Payment Operations Analyst at Nickel since May 2018, specializing in accounting monitoring, reconciliation, and incident management. Previously held the position of Deputy Manager for BtoB Assistance at Nickel, focusing on operational management, transaction regularization, and process updates. Dimitri also has extensive experience in commercial development, having worked as a Chargé de développement commercial and B2B Sales Advisor, driving distribution network expansion and client needs analysis. Prior experience at LCL includes roles as a Personal Advisor and Receptionist, involving client needs detection, product promotion, and risk identification. Dimitri holds a Bachelor's degree in Finance from PPA Business School and a BTS in Banking and Economics from Omega-Fi.