Charles Jai Surya is a seasoned Technical Writer with extensive experience in crafting user documentation and managing content teams. Currently serving at Lemnisk since May 2025, Charles has previously held technical writing positions at MoEngage and Lemnisk, where a comprehensive user guide for a MarTech product was successfully developed. His prior role at Blockchain App Factory involved overseeing a team of writers and producing influential whitepapers on blockchain applications in financial systems. Additional experience includes technical writing at DK Intellectual Services and Milton Travel Service Ltd., where research articles on technology innovations were published. Charles began a career in UX writing at Foreblend Infiscripts and holds a Bachelor's of Engineering in Computer Science from Anna University Chennai.
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