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Alicia Gillum, MHI, serves as the Engagement Director at Cigna Healthcare since July 2016, leading the Health Engagement Arizona Market team and promoting wellness programs for clients. Alicia has held various roles at Cigna, including Sr. Engagement Consultant and Senior Client Service Executive, with a strong focus on government accounts and client service management. Prior experience includes positions at Aetna as Associate Account Manager, Legacy Marketing Partners as Managed Bar Nights Supervisor, and AstraZeneca as Administrative Coordinator. Alicia's educational background includes a Master's degree in Healthcare Innovation from Arizona State University, along with multiple degrees in business and leadership. Additionally, Alicia has a career in the creative industry as a talent involved in acting, modeling, and voice-over work since 2001, working with major brands.