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Vicky Bell has extensive experience in the utility industry, with a background in regulation, compliance, project management, operational excellence, and customer service. They have held various management roles at E.ON, where they focused on improving customer metrics and performance, as well as building a customer-centric culture. Vicky also worked at Enzen Global Limited as a Senior Consultant, where they managed various initiatives including business transformation and quality management systems. Currently, Vicky serves as the Head of Regulation & Compliance at Leep Utilities, where they continue to use their expertise to ensure high standards of delivery.