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Samantha Riggs is a seasoned professional in client and customer service management, currently serving as a Client Services Manager at Lee & Mason since June 2018. Previous roles include Customer Service Manager at the same company, SmarTrip Call Center Training Manager-Supervisor at ICS Nett, Inc., and various customer service positions at Cubic Transportation Systems, Engility Corporation, and ActiveHealth Management. With a Bachelor's degree in Health Science from South University and a strong background in training, recruitment, and handling customer inquiries, Samantha demonstrates expertise in maintaining operational efficiency and enhancing team performance in call center environments.