Christopher Kim has extensive work experience in customer support and technical roles. Christopher currently works at LeaseAccelerator, where they started in October 2019. In their most recent role as a Customer Support Manager since April 2023, they oversee and leads a global support team based in the US and Mumbai. Christopher analyzes team metrics to optimize processes and ensures client satisfaction. Christopher has also assisted in hiring new talent.
Prior to this, Christopher Kim held the position of Technical Customer Support Team Lead at LeaseAccelerator from April 2022 to April 2023. In this role, they oversaw the global support team, analyzed team metrics for process improvement, and assisted in hiring.
Before joining LeaseAccelerator, Christopher worked at More Plaza, Inc., where they held the position of Manager from December 2015 to August 2017. Christopher also worked as an Inventory Associate at the same company from January 2010 to April 2014.
Christopher Kim attended W.T. Woodsoon High School from 2005 to 2009. Christopher then pursued higher education at Northern Virginia Community College from 2010 to 2014, where they declared an undeclared major. In 2014, they transferred to CUNY New York City College of Technology, studying Computer Systems Technology from 2014 to 2015. Finally, they obtained a Bachelor of Science degree in Information Technology with a specialization in Database Technology & Programming from George Mason University, where they attended from 2015 to 2017.
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