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Carly Bacon

Senior Enterprise Customer Success Manager at LearnUpon

Carly Bacon's work experience includes a diverse range of customer success and account management roles.

Carly is currently working at LearnUpon as a Senior Enterprise Customer Success Manager since February 2023. Before that, they served as an Enterprise Customer Success Manager from March 2021 to January 2023.

Prior to LearnUpon, Carly worked at BillingPlatform as a Customer Success Manager from June 2019 to March 2021.

Carly also held the position of Senior Customer Success Manager at SambaSafety from February 2018 to May 2019.

Carly'sexperience includes an Account Manager role at Ineo, LLC from April 2014 to February 2018, and a Senior Account Manager position at Motus, LLC from September 2007 to February 2014.

Carly began their career at Johnson O'Hare as an Associate Account Executive/Account Executive from 2005 to 2007 and as a Deduction Analyst at Acosta Sales & Marketing from 2003 to 2005.

Carly Bacon pursued their undergraduate studies at the University of Wisconsin-Eau Claire, where they obtained a Bachelor of Arts degree in English Literature/Technical Writing. Prior to that, they attended Arrowhead High School. In terms of additional certifications, Carly acquired the FCRA Basic Certification from NAPBS in March 2019. Later, they obtained the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in May 2020. Additionally, Carly completed the Customer Success Professional certification from Total Customer Strategy in July 2022. Carly'smost recent certification is the Advanced Power Skills from ChurnRX, which they obtained in March 2023.

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