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Jacob Gardner has three years of work experience. In 2012, they worked as a Sales Associate at Sears, Roebuck and Co. where they provided sales and support in the electronics department. In 2013, they worked as a Receiving Checker at Family Dollar, where they checked-in and received freight that was delivered to the warehouse. Since 2014, they have been employed as a Technical Support Lead at LearnKey, where they are responsible for monitoring & troubleshooting a cloud based eLearning platform and several other software as a service (SaaS) platforms, along with providing level one and two technical support to sixty (60) desktop internal customers and over a seven hundred (700) concurrent users at a time. Additionally, they completed developing and implementing chat functionality for a leading Learning Management System (LMS).

Jacob Gardner obtained their High School Diploma from San Juan High School between 2004 and 2008. Jacob then attended Stevens-Henager College, graduating with a Bachelor of Science in Computer Programming in 2015. Jacob has also obtained five certifications from Certiport - A Pearson VUE Business and Microsoft, including Computing Fundamentals, IC3 Digital Literacy Certification, Key Applications, Living Online, and Microsoft Office Specialist Outlook 2016.