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Ari Black is an experienced professional in customer success and client management, currently serving as a Customer Success Manager in Demand at Leaf Logistics since January 2022. Previously, Ari held various roles at Coupa Software from 2019 to 2022, including Customer Value Manager and Customer Success Manager. At Denison Consulting, from 2008 to 2018, Ari progressed through positions such as Senior Client Manager, Business Development Manager, and Client Success Manager, specializing in improving business performance through culture and leadership development based on the Denison Model. Earlier experience includes a Graduate Assistant role at Eastern Michigan University and a Customer Service Representative position at Graybar Electric Company. Ari holds a Master’s degree in Human Resources and Organizational Development from Eastern Michigan University and a Bachelor’s degree in General Studies from the University of Michigan.