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Understanding customers and their needs are at the forefront of any good business model. That’s what Charles Howard focuses on in his role as Director of Order Management Systems at LCI. He believes that marrying customer requirements to processes that your organization and its employees find easily repeatable makes for a world-class organization. Charles leverages his problem-solving prowess developed during his time at North Carolina State University pursuing his degree in Mechanical Engineering, as well as his previous 15 years of experience.

Above all else, Charles’ faith is a driving force in his life. He enjoys his free time with his wife and 2 children in Apex North Carolina.