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Ener Paul Platero has a diverse range of work experience in the field of technical support and customer service. Their most recent role was as an Application Support Specialist at LawVu, where they prioritized quick response times and satisfactory resolutions for user support. Prior to that, they worked as a Technical Support Representative at Afni Philippines Inc., providing assistance to customers with warranty issues, technical problems, and billing questions. They also have experience working as an Office Services Representative at Fuji Xerox Asia Pacific Pte Ltd and as an IT Service Desk representative at Global Enterprise International Malaysia. Ener Paul Platero started their career as a Technical Support Representative at Teleperformance, specializing in diagnosing and resolving hardware and software issues related to internet connectivity. They also have experience working as a Computer Repair Technician at @net Internet Café. Overall, Ener Paul Platero has a strong background in technical support, customer service, and troubleshooting.

Ener Paul Platero attended the Polytechnic University of the Philippines, where they studied Information Technology. Ener Paul does not have a specified start or end year for their education at this institution. In addition to their degree program, Ener also obtained a certification in ITIL Foundation – IT Service Management from AXELOS Global Best Practice in June 2018.