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As the Operations Associate, Gerardo supports the organization's daily operations by performing administrative and clerical tasks, including coordinating and supporting IT projects, data entry, and documentation. Gerardo has over 10 years of experience working in IT, technical support, development, webmaster, and administrative tasks. He began his career in 2010 at the Ministry of Labor and Social Welfare in El Salvador. There, he helped create a system to orient people who didn't know how to find jobs. Gerardo received a computer science degree from the University of Gerardo Barrios in El Salvador in 2012. He moved to the United States in 2018, and joined LEDC in 2020.