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Madelene Hafif is an experienced professional currently serving as Customer Success Lead Sverige at Lassie since March 2022, having previously held roles as Customer Success Specialist and Customer Success Agent within the same company. Prior to Lassie, Madelene worked as a Kundservicemedarbetare at Randstad Sweden, providing support for ICA in various customer service capacities. Additional experience includes an internship at Esam AB and a role as Butiksmedarbetare at ICA Gruppen, where responsibilities involved working in the delicatessen department during the summers of 2017 and 2018. Madelene also served as a Förskolemedarbetare with Karlskrona kommun, engaging with children aged 1-6. Educational background includes a degree in Civil Economy with a focus on Service Management and Economics from Umeå University, complemented by an exchange term in Business Economics at Prague University of Economics and Business.