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Sulman Khalid is an experienced IT Manager at DCL Corporation since November 2019, where significant accomplishments include transitioning to VOIP phone systems, deploying Single Sign-On, enhancing server backup systems, and implementing Multi-Factor Authentication and Self-Service Password Reset across the organization. Previous roles at DCL Corporation included IT Coordinator, where improvements in VPN security and email protocols were made, and IT Assistant, which focused on rebranding and optimizing IT infrastructure. Prior experience as a Help Desk Technician at Canada Computers involved troubleshooting and workstation setup. Sulman holds an Advanced Diploma in Computer System Technology from George Brown College, obtained between 2015 and 2018.