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Shangjun Liao started their work experience in 2003 at Nanfang Airlines, where they held the position of Manager of Navigation Office until 2018. In 2013, they also became a Committee Member at the International Air Transport Association (IATA) until 2017. In 2018, they joined Lanmei Airlines (Cambodia) Co., Ltd as the Director of Operation Control Center.

Shangjun Liao attended Guangdong University of Technology from 1999 to 2003, where they earned a Bachelor's degree in Information Technology. Shangjun later went on to study at Nanjing University of Aeronautics and Astronautics from 2003 to 2004, where the specific degree or field of study is not mentioned.