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Gwendolyn Cannon has a background in Health Information Management and Electronic Health Records. Gwendolyn began their career as a Senior Medical Record Technician in a satellite IP/OP facility, where they coordinated Quality Improvement activities and supervised 99 employees. In 2000, they became the HIM Team Leader for the EHR Project at Saudi Aramco until 2004. In 2008, they joined Lake Granbury Medical Center as the Director of Health Information Management.

Gwendolyn Cannon obtained their Bachelor's Degree in Medical Record Administration from East Carolina University, which they attended from 1987 to 1990. Prior to that, they pursued an Associate's degree in Pre-Med from the University of North Carolina at Greensboro between 1968 and 1970. Lastly, Gwendolyn earned a Master of Business Administration (M.B.A.) in Health/Health Care Administration/Management from Century University, although the specific dates of their enrollment are not provided in the information given.