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Tim Ward currently serves as the Retail Director for Lagardère Travel Retail since April 2024. Prior to this role, Tim held the position of Commercial Director at London City Airport from 2015 to April 2024, where responsibilities included formulating a commercial strategy for post-COVID recovery across various sectors. Tim's extensive experience in retail management includes a five-year tenure as Retail Manager at McArthurGlen Group, overseeing 81 retail units and significantly increasing sales and profits. Previous roles include Contract Manager at NSL Services Group, Retail Operations Product Manager at BAA, and various management positions at World Duty Free and Signet. Tim's education was completed at Hertford Regional College between 1992 and 1994.