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Dominic B. is an experienced IT professional with a strong background in service desk coordination and technical support. Currently serving as a Service Desk Coordinator and Modern Workplace Analyst at LAB3 since March 2022, Dominic previously held roles as a Service Desk Analyst at Moula and illion, providing 1st and 2nd level support and managing system-wide projects. With a foundational experience gained at Findex as a Forensic Services Officer, Dominic played a critical role in internal investigations, data compliance, and policy development while leading technical projects. Education includes a Bachelor's Degree in IT Security from Deakin University and early training at Carey Grammar, contributing to a comprehensive skill set in cloud technologies and IT operations.