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Abishai Muddamalle currently serves as a Support Analyst at L2TMedia, where responsibilities include providing first-level support for MAP inbound tickets, researching technical problems, and utilizing SQL and Excel for reporting inquiries. Prior experience includes roles as a Medical Assistant at NorthShore University HealthSystem, focusing on patient support and administrative tasks, and as a Research Assistant for the University of Illinois Chicago's Women’s Mental Health Research Program, managing research databases and participant engagement. Abishai holds a Post-Baccalaureate Certificate in Health Informatics and a degree in Data Science and Visualization from Northwestern University, along with a Bachelor of Science in Integrated Health Studies from the University of Illinois at Chicago.