Heather Dodge is an experienced customer service professional with a substantial background in support roles across various industries. Currently serving as a Customer Service Specialist and Inside Sales Support at L.N. Curtis & Sons since July 2014, Heather previously held the position of Director of Customer Support at Parcom Internet Services Inc for over 13 years, where responsibilities included training and supervising staff, troubleshooting issues, and managing remote servers. Earlier in their career, Heather was the Support Services Coordinator at the American Red Cross, focusing on hiring, training, and program implementation. Heather holds a Bachelor of Arts degree in English Language and Literature from the University of Washington, obtained between 1989 and 1991.
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